Privacy Policy for 3DuckMall.com

Effective Date: [Insert Date]

Last Updated: [Insert Date]

Welcome to 3DuckMall.com!

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our e-commerce multi-vendor platform. By using our website, you consent to the practices described in this policy.

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1. Information We Collect

We collect various types of information when you use our platform, including:

A. Personal Information

Name, email address, phone number, and postal address

Payment details (processed securely via third-party payment processors)

Account login credentials (username and password)

Government-issued identification (for vendor verification)

B. Transactional Data

Purchase history, order details, and returns/refunds

Payment processing and billing details

C. Technical Data

IP address, browser type, operating system

Device information, cookies, and tracking technologies

D. Vendor and Business Data

Business name, tax identification, bank details (for payouts)

Product listings, pricing, and sales reports

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2. How We Use Your Information

We use your information for the following purposes:

To Provide Services – Facilitate transactions, process payments, and deliver orders

To Improve Our Platform – Enhance user experience, security, and platform performance

To Market and Promote – Send promotional offers, newsletters, and personalized recommendations

To Prevent Fraud – Detect and prevent fraudulent activities and unauthorized access

To Comply with Legal Obligations – Ensure regulatory compliance and tax reporting

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3. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following cases:

With Vendors & Sellers – To fulfill orders, process returns, and handle customer support

With Service Providers – Payment processors, logistics partners, and marketing services

With Legal Authorities – When required by law, court orders, or law enforcement agencies

With Affiliates & Business Partners – For joint promotions, collaborations, or business transfers

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4. Cookies & Tracking Technologies

We use cookies, web beacons, and tracking pixels to:

Improve website functionality and user experience

Analyze traffic and trends for performance optimization

Deliver targeted advertisements based on user preferences

You can manage or disable cookies through your browser settings.

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5. Data Protection & Security

We implement industry-standard security measures, including:

Encryption – Secure transactions using SSL/TLS encryption

Access Controls – Restricted access to sensitive information

Regular Audits – Security monitoring and vulnerability assessments

Despite our efforts, no online platform is 100% secure. Users are responsible for keeping their account credentials confidential.

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6. Your Rights & Choices

Depending on your location, you have the right to:

Access Your Data – Request a copy of your personal information

Rectify Errors – Correct inaccurate or outdated information

Delete Your Data – Request account deletion and data erasure

Opt-Out of Marketing – Unsubscribe from promotional emails

Restrict Processing – Limit how your data is used in certain cases

To exercise your rights, contact us at [Insert Contact Email].

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7. International Data Transfers

Since 3DuckMall.com operates globally, your information may be transferred to, and stored in, countries outside your jurisdiction. We ensure compliance with international data protection laws and safeguard your information through:

Standard Contractual Clauses (SCCs)

Data Protection Agreements (DPAs)

Secure servers and encryption protocols

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8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us for removal.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted with an updated "Last Updated" date. Continued use of our platform after modifications indicates acceptance of the revised terms.

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10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@3duckmall.com

Address: Near Mehasana Garba Ground, Nizampura, Vadodara.

Phone: 9328454776

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